About CNA Surety
CNA Surety is known for its expert underwriting, solid financial strength, market leadership and creative solutions to all bonding requirements. With a highly diverse product line, one of the broadest underwriting capabilities in the industry, and an unparalleled distribution system, the CNA Surety group of companies ranks as one of the largest writers of surety bonds in the United States.
Backed by the financial strength of the CNA Insurance Group, we have one of the highest US Treasury Underwriting Limitations in the surety industry.
Click here for a complete list of CNA Surety's Underwriting Companies.
Mission
CNA Surety understands the needs of its customers and has built itself to be responsive, flexible and focused on satisfying the unique requirements of each one of its customers. We can provide custom-tailored surety solutions to virtually all segments of the market, regardless of size or circumstance. This explains our continued success and validates our potential for growth.
We believe that relationships, the core of our business, are built through trust, open lines of communication, and genuine care for the interests of our agents, brokers and customers. This philosophy, plus our flexibility and responsiveness have led to decades-long relationships with our customers.
If you have questions, or would like additional information regarding CNA Surety, please contact us at 800-331-6053 or info@cnasurety.com.
Search Results
Job Openings
Please refer to the Careers section of www.cna.com (https://www.cna.com/web/guest/cna/careers) to review our current job openings for positions that may suit your interests and qualifications.
The CNA Surety underwriting companies, Western Surety Company, Surety Bonding Company of America, and Universal Surety of America, are rated A (Excellent) by A.M. Best Company and A (Strong) by Standard & Poor's. For larger risks, CNA Surety also has access to CNA underwriting companies.
A.M. Best
A.M. Best
Financial Strength Rating: A (Excellent)
Financial Size Category: XIV ($1.5 Billion to $2 Billion)
Best's Security Icon Companies rated Secure (A++, A+, A, A-, B++, B+) are awarded a Best's Security Icon. This special emblem displays their rating and category (Superior, Excellent, or Very Good), helping you discern industry leaders at a glance.
The icon represents A.M. Best's opinion of an insurer's ability to meet its obligations to policyholders - an opinion grounded in painstaking analysis of each company's reported financial performance for at least the past five years, utilizing over 100 key financial tests and supporting data.
Standard & Poor's
Standard & Poor's
Financial Strength Rating: A+ (Stable)
Standard & Poor's Security Circle icons are awarded only to companies that voluntarily submit to Standard & Poor's most comprehensive review and subsequently achieve one of the top four ratings, known as "secure" ratings: BBB, A, AA, or AAA. CNA Surety's operating entities have been designated as Standard & Poor's Security Circle insurers.
US Treasury Limits
US Treasury Limits
Effective July 1, 2022 - June 30, 2023
|
Continental Casualty Company |
$786,901,000 |
|
Continental Insurance Company |
$181,210,000 |
|
Western Surety Company |
$152,157,000 |
|
American Casualty Co. of |
$10,646,000 |
|
National Fire Insurance Co. of |
$8,857,000 |
Accounting
- I am a principal/insured and I have a bond/policy with your Company. Can I pay my premium online or over the phone?
- I need to submit a payment by overnight mail to CNA Surety based on an invoice/statement I received from CNA Surety. To what address should I send this payment?
- I need a W9 form completed by your Company. Where should I send this request and when can I expect the form to be completed and returned?
- I am a principal on a CNA Surety bond and received a collection notice. Who can I contact about this and where should I send my payment?
- I am a principal/insured and I need a paid receipt relating to my payment. Can you provide me with a paid receipt?
Agent / Agency
Applicant / Principal
- I need to obtain a bond. How can I do that and where can I find an agent?
- What is a surety bond?
- I have a bond/policy with CNA Surety and need to submit a payment. What are my options?
- I need to submit a payment by overnight mail to CNA Surety based on an invoice/statement I received from CNA Surety. To what address should I send this payment?
- Who is your preferred overnight carrier?
- What is the fee you charge to overnight a bond/policy/endorsement?
- I am a principal/insured and I have a bond/policy with your Company. Can I pay my premium online or over the phone?
- I am a principal/insured and I obtained a bond/policy from CNA Surety, but I no longer need the bond/policy. What do I need to do to cancel the bond/policy?
- I have been asked by CNA Surety to obtain proper indemnity for a bond. Do you have guidelines that show how an application must be signed to provide proper indemnity?
- I am a principal/insured and I received a renewal invoice that reads Notice of Premium due, but I did not receive a renewal bond/policy. Why did I not receive my renewal bond/policy?
- I am a principal on a CNA Surety bond and received a collection notice. Who can I contact about this and where should I send my payment?
- I am a principal/insured and I need a paid receipt relating to my payment. Can you provide me with a paid receipt?
bONdLINE®
- What is bONdLINE®?
- How does bONdLINE® work? Will a bond print every time? What authority does an agent have to issue bonds?
- Do I have to be appointed with CNA Surety to use bONdLINE®?
- What is the cost for bONdLINE®?
- Can I issue contract bond forms using bONdLINE®?
- Can I pay for my bond electronically through bONdLINE®?
- What type of support is available?
Claim
Commercial Underwriting
- What is the difference between your Employee Dishonesty A coverage and your Employee Dishonesty B coverage?
- Does either your Employee Dishonesty A coverage or your Employee Dishonesty B coverage have a deductible?
- Does your Janitorial Services coverage have a deductible?
- Does your Notary Errors and Omissions blanket or individual policy have a deductible?
- Does your Tax Preparers Professional Liability policy have a deductible?
- Why do you ask for the indemnity of the spouse of an applicant when the spouse has nothing to do with the business that requires the bond?
- I have received a renewal bond/policy/continuation certificate and the bond is no longer needed. What do I need to do to cancel or nonrenew the bond?
- I have a probate bond in force. How do I cancel this bond?
- I have a fidelity bond in force. How do I cancel this bond?
- If a bond/policy has been cancelled, can it be reinstated?
- I have a probate bond in force and I need to lower the bond penalty. What does your Company require to do this?
- How do I make a change to a bond?
Direct Bill
- I am a principal/insured and I received a renewal invoice that reads Notice of Premium due, but I did not receive a renewal bond/policy. Why did I not receive my renewal bond/policy?
- I need to submit a payment by overnight mail to CNA Surety based on an invoice/statement I received from CNA Surety. To what address should I send this payment?
ePay
Switch to One Inc
- Why are you making this change in vendors to One Inc now?
- Is there a cost for using ePay with this change to One Inc?
- How will our customers be affected by this change?
- Will my personal information still be secure with One Inc?
- What is PCI Compliance and why is it so important?
- Are there still maximum premium payment limits with One Inc?
- Will you accept any different types of payment with this change to One Inc?
General
- What is ePay?
- What are the benefits of using ePay?
- Is there a cost for using ePay?
- What types of transactions are affected?
Using the System
- How do I access the ePay site?
- Do I have to enroll or register to use ePay?
- I am a Registered User on the ePay site, how do I access the Login Screen?
- What browsers are supported?
Payment
- What forms of payment can I use?
- Can I still pay by mail?
- What information do I need to make a payment?
- Is there a maximum premium payment limit?
- When can I pay?
- When will a payment post?
- When should a payment be made in order to receive renewal documents on time?
- If I make a payment by mistake, when will I get refunded?
- When paying by ePay, how does my payment appear on my bank statement?
- Can credit cards be issued in a business name?
Security
Getting Help: Who do I contact if...
Portal
Ivans
- What is CNA Surety’s eDocs & Messages service?
- What is Ivans Insurance Solutions?
- What services are available through eDocs & Messages?
- Why would my agency add eDocs & Messages?
- What can I expect to happen with my deliveries?
- Does this include true transactional integration or an initial policy download?
- Are there any costs involved?
- Do I need to have an Ivans account to download documents?
- How do I get started?
- Will I need to make any configuration changes to my AMS to receive messages and documents?
- What can I do to make sure I receive all of my client documents without interruption?
- Are there specific agency management systems that can be used?
- If I have questions regarding the CNA Surety / Ivans service, what should I do?
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