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FINANCIAL STRENGTH, MARKET LEADERSHIP AND LONG-TERM STABILITY |
CNA SURETY STATEMENT ON COVID-19 |
SERVICING CLIENTS, ONE BOND AT A TIME |
FINANCIAL STRENGTH, MARKET LEADERSHIP AND LONG-TERM STABILITY
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CNA Surety is known for its expert underwriting, solid financial strength, market leadership and creative solutions to all bonding requirements. With a highly diverse product line, one of the broadest underwriting capabilities in the industry, and an unparalleled distribution system, the CNA Surety group of companies ranks as one of the largest writers of surety bonds in the United States.
Backed by the financial strength of the CNA Insurance Group, we have one of the highest US Treasury Underwriting Limitations in the surety industry.
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A.M. Best Rating of A (Excellent)
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Standard and Poor’s Rating of A+ (Stable)
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2.2 million bonds in force with 550,000 new bonds annually
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Combined Treasury List capacity in excess of $1 billion
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Consistently excellent industry ratings
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39 branch offices nationwide
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Network of approximately 40,000 appointed agencies
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Surety bonds provided in all 50 states, Canada and Puerto Rico
We value our agent, broker and customer relationships, many of which span decades. These relationships are a testament to the value and trust we deliver as well as the experience, knowledge and customer-focused solutions that truly set us apart.
When you need a surety provider with capacity, experience and dedication to serving a wide range of bonding needs … we can show you more.®
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CNA SURETY STATEMENT ON COVID-19
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At CNA Surety, nothing is more important than the health and well-being of our customers, employees, and the communities we serve.
As the US and many other countries continue to battle the coronavirus pandemic (COVID-19), we wanted to let you know what we're doing and how we can assist you.
Our main priority is serving the needs of our customers and employees, while continuing uninterrupted operations during this time. While we’re following the advice of community leaders by working from home, here are a few of the many ways we're here to support you:
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You can reach our Call Center Support Specialists, Underwriters, Claim Representatives and Marketing Representatives who all remain available to provide you with exceptional customer care: 1-800-331-6053 or info@cnasurety.com.
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Our digital platforms: we are working around the clock to ensure that you can continue to access our systems such as: Portal, bONdLINE®, ePay, and email.
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Our processing capabilities remain committed to providing the best service possible. Items requiring physical handling (like overnight mail or manual bond execution) may experience a delay due to a reduction in available service hours for things like postal services and overnight mail, but we will do our best to minimize delays.
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We remain available to take your calls, answer your questions, underwrite your risks, process your requests, and develop business strategies with you. Much of it will happen remotely, but we have challenged ourselves to make that part as seamless as possible.
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Our Underwriters and Marketing Representatives have suspended all in-person visits in order to respect mandated social distancing, but remain available to discuss your bond needs by phone, email, or Skype.
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Our other departments such as: Agency, Claim, and Billing & Collections also remain committed to servicing your needs while working from home.
We understand that these are difficult times, but just know that we are committed to supporting you every step of the way, and prove why we are still your #1 Surety!
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SERVICING CLIENTS, ONE BOND AT A TIME
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CNA Surety services over 2.2 million bonds annually, while supporting our agents with long-term stability. Our market leadership is built on our genuine care for the interest of our agents, brokers, and customers. We welcome open lines of communication to foster relationships and provide a foundation for profitable business.
Our Surety Call Center (800-331-6053) has been industry leading for over 30 years. Our team of highly trained staff offer effective solutions and promptly handles all inquiries. Your first point of contact will always be greeted by individuals who are driven to service your surety needs.
How can CNA Surety service your bonding needs today? …we can show you more.® Below is a list of frequently used contact information:
Surety Customer Service: 800-331-6053 – One number is all you need for access to friendly, helpful service. So whether you need to ask about a bond requirement, check on a submission, find a price, verify the validity of a bond, review a claim status, or just talk with an expert in surety and fidelity bonding, call us today!
Branch Offices: Find a location near you!
General Surety Questions: info@cnasurety.com
Bond Submissions: info@cnasurety.com or fax at 605-335-0357
Convenient Online Payments: CNA Surety ePay
Agency Bill Payment Address: CNA Surety Insurance
PO Box 957289
St. Louis, MO 63195-7289
Principal (Insured) Bill Payment Address:
CNA Surety Insurance
PO Box 957312
St. Louis, MO 63195-7312
Claim Department: Email: claims@cnasurety.com Toll-free: 877-672-6115 Fax: 312-894-2676
Agency Licensing: 800-331-6053
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suretyportallibrary/Home/Carousel
Carousel
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Pay for your bond/policy premium online at your convenience, 24 hours a day! Simply go to the secure ePay web site and follow the easy-to-use prompts.
To learn more, visit our FAQs or view a Demo. |
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ELECTRONIC PAYMENTS
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APPLICATIONS / DOWNLOADS
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When you need a surety provider with capacity, experience and the right tools to meet your changing needs, CNA Surety is the Surety of Choice. As an industry leader, we are proud to offer a suite of advanced services to our licensed agents including bONdLINE®, Direct Bill and ePay.
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suretyportallibrary/Home/THE SURETY OF CHOICE
THE SURETY OF CHOICE
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Attention Texas Insureds and Consumers: In compliance with Texas regulations, please be informed that the Texas Department of Insurance has moved and changed its contact information.
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TEXAS IMPORTANT NOTICE
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