CNA Surety’s ePay is still the fastest, most convenient, and secure way to make an online payment to CNA Surety!  No stamps.  No check writing.  No envelopes.  Our customers and agents can pay bond/policy premiums online by credit card, debit card or ACH as convenient, 24 hours a day – FREE of charge.  

We learned that some of our customers are directed to a different website when searching the Internet for our ePay website.  Please make sure you and your customers don’t get fooled!  CNA Surety’s ePay is free!  By using this incorrect website, customers are charged a fee by the site owner and the site owner, in turn, makes the payment to CNA Surety. 

The CNA Surety ePay address is:  https://onlinepay.cnasurety.com.  If you or your customers see "doxo.com" anywhere in the website name or URL – STOP as you will be charged a fee!  To avoid this, make sure you and your customers are using the official ePay website at:  https://onlinepay.cnasurety.com.  Save it to your Favorites or use the direct ePay link on www.cnasurety.com. 

Benefits of Using ePay 

• Easy-to-use payment site 
• Quicker processing of payments 
• Eliminates collection efforts 
• Secure payment method 
• Offers many payment options, including paying from your checking account, savings account, or credit card 
• Use with bONdLINE® for a convenient, single-step, secure way to issue and pay for your bond/policy premium electronically 
• Electronically pay for multiple items in one simple transaction 
• Allows for payment of new, renewal, adjustment, and reinstatement premiums 
• Direct Bill refunds can be made back to credit/debit card or bank account used for payment 
• ePay is FREE 
• Eco-friendly 
• Please click here for more information. 

To learn more about ePay or other CNA Surety services, please contact us at 800-331-6053 or info@cnasurety.com. 

Our partnership with Ivans Insurance Solutions enables electronic delivery of messages, bond documents and reports in a fast, efficient and secure manner.  The deliveries to your certified agency management system are of high quality and suitable for delivery to clients for filing with obligees.  

eDocs & Messages – Surety saves mail time, supports your agency workflow goals, and enables a "work from anywhere" culture.  

Here is what your fellow agents are saying: 

• “We have a lot of carriers and our staff is too busy to visit every carrier’s website to check on the status of all our policies with them.  So downloads from our carriers are critical for our agency, and now that CNA can do this for surety, this is a big deal for us.” 

• “We insure a lot of contractors, and there are always issues with late pay, cancellations, reinstatements, and calls concerning not receiving continuation certificates to renew bonds, or obtain copies of invoices.  CNA Surety’s Ivans eDocs allows us to get real time information about all these bond topics directly to our AMS system each day, instead of our staff having to remind themselves to visit your website to check on these issues.  Also, eDocs eliminates us dealing with mail notifications from your company that are already 5 to 7 days old by the time we receive them, and then another couple of days when we have time to address them.” 

• I called the agency up and had a great talk with Rebecca.  After going over advantages offered by CNA Surety such as Direct Bill and Portal Services, we discussed Ivans eDocs and Messages – Surety.  She was shocked we offered this as her competing sureties do not offer this for bonds.  She said they love eDocs and prefer every carrier offer it.  So she agreed to an appointment.  I met with her in person the first time this week.  She stated, “The only reason we decided to move forward and get appointed is because of eDocs.  Because of that service, you will get all my new bond business.”  

CNA Surety can show you more with our valued Agent/Broker Services.  Please click here for more information. 

CNA Surety’s FAST-Track Program is one of the most reliable small contract bond programs in the country, and we have many years of proven underwriting experience.  Our focus is providing an easy, streamlined application process, which allows your contractors and subcontractors to focus on their work. 

Our FAST-Track Application process is easy to use and includes the following key features: 

• A simple one-page FAST-Track Application 
• Same-day service for last-minute bonding needs 
• No financial statements are required for single bonds or aggregate lines up to $500,000 
• Ability to qualify contractors for aggregate lines up to $800,000 
• “Data re-use” feature along with “bid-to-final” data capture greatly reduces data entry and makes for quick work servicing prequalified or existing accounts through bONdLINE® 

• Instantly "prequalify" contractors based on credit through bONdLINE® 

With one of the broadest small contract appetites in the market, our program is a great fit for most small contractors.  Examples include:   

• Standard Trades:  Also known as "Sticks and Bricks", this type of work includes general contractors, electrical, mechanical, plumbing, painting, roofing, to name just a few. 
• Subcontractor Bonds:  Many general contractors require their subcontractors to be bonded.  We are a leader in writing smaller subcontractors. 
• Service Contracts:  Annual mowing, janitorial services, or snow removal.  We also consider multi-year service contracts subject to acceptable contract terms.  

• Supply Contracts:  Office supplies, janitorial supplies, uniforms, gravel, and many more types of products. 

• Underwriting Flexibility:  Feel free to call us to discuss the potential acceptability of unique contract conditions or bonds slightly larger than $500,000. 

Use bONdLINE® today to take advantage of all the features offered.  Or, submit a completed FAST-Track Application by email to info@cnasurety.com or by fax to 605-335-0357. 

If you have any questions about our small contractor program, or if you need assistance using bONdLINE®, please contact us at info@cnasurety.com or 800-331-6053.